What Trump's Election Tells Us About the User Experience of Government
Briefly

Government's outdated systems are dehumanizing and ineffective in a world where citizens and communities cherish their uniqueness and expect their various needs to be met on-demand a la Netflix or Amazon.
Democrats must consider the possibility that reversing this anti-government MAGA momentum is less about improving our messaging... and more about fixing our government's ability to actually deliver on the outcomes people want.
Read at time.com
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