Overall, Virgin Media O2 (VMO2) has been recognized for its superior fixed broadband services in the UK, leading in categories like video experience and upload speed.
The analysis revealed that Virgin users enjoy the highest quality streaming, fastest download speeds, and unmatched reliability, outperforming competitors like BT and Vodafone.
Introduced for 2024, the reliability experience metric assesses household internet connectivity, tracking task completion across devices and emphasizing uninterrupted service in various conditions.
OpenSignal's findings suggest that user choices in ISP plans greatly influence performance metrics, highlighting a shift from legacy to high-speed options.
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