Liz Kendall emphasized that Britain's jobcentres have become an inadequate benefit administration service, failing to attract both employers and job seekers, necessitating significant reform.
Kendall stated, "Currently, only one in six employers use jobcentres to recruit, highlighting our need to revamp services to better align with employer demands and candidate skills."
The analysis showed a serious image problem with jobcentres, revealing that only a third of the public would choose them for job information, signaling a major failure in service.
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