Newark Airport faced severe disruptions earlier this year due to understaffing, technology issues, and runway work, causing delays up to five hours. The FAA then introduced flight caps, responding to concerns from United Airlines' CEO, Scott Kirby. As a result, United's operations regained strong performance, marking the best on-time record among New York-area airports in June. Upgrades to technology and timely completion of runway construction contributed to improved operations and bookings for United, reducing negative impacts seen earlier in the year.
Following calls for action from the airline's CEO, Scott Kirby, the Federal Aviation Administration limited the number of flights in and out of Newark in late May.
United's performance at Newark is much better, while more economic stability also improved bookings.
The airline reported that its Newark operation regained the title of best on-time performance among New York City-area airports for June.
Chronic understaffing, technology outages, and runway construction caused delays of up to five hours in April and May.
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