Residents of Charrington Court in Romford have faced ongoing lift breakdowns, affecting mobility for parents and those with health concerns, with repair delays being cited as the primary issue.
Judith Holt remarked, 'We were first alerted to this unacceptable situation in May this year, which we understand has been going on since October 2023.' This indicates a significant ongoing issue that has not been resolved.
Andrew Rosindell criticized the situation, stating that many residents, particularly young mothers and older individuals with health issues, have been adversely affected by the persistent lift failures.
A spokesperson for Riverside mentioned, 'Like our customers, we were not completely satisfied with the previous work,' underlying the management's dissatisfaction with lift repairs and their current efforts to improve the situation.
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