Through studying other systems of value delivery, we can design not only products that are more valuable to our users, but also a practice that is more valuable to our organizations.
When we say 'we are creating value,' the next question should always be 'for whom?' Value is a matter of perspective and context.
Writers who end up working 'for exposure' are still creating value - for their 'customer.' But for themselves, this work has no value.
Time and resources spent on outputs without value have another name: waste. Understanding this concept is crucial in both writing and software development.
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