Ryanair's claim for 15,000 euro against a passenger illustrates its commitment to tackling disruptive behaviour, which led to an overnight diversion, costing passengers time and money.
The airline described the passenger's behaviour as 'inexcusable' and 'completely unacceptable,' emphasizing its zero-tolerance policy towards misconduct that disrupts others' travel experiences.
Ryanair aims to deter unruly behaviour through civil action, indicating that the cost claimed reflects damages incurred from accommodation and operational disruptions during the diversion.
Ryanair's planned clampdown on disruptive behaviours underscores the importance of maintaining a peaceful environment for all passengers, especially those seeking to enjoy their holiday.
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