The inquiry reveals that a severe air traffic control failure in the UK on August 28 affected over 700,000 passengers and resulted in significant financial losses for airlines.
Ryanair's chief executive criticized the National Air Traffic Services for their poor service, emphasizing that urgent action is needed following an inquiry that unveiled multiple systemic issues.
A key finding pointed out how a Level 2 engineer was not on-site during a critical period, leading to delays in resolving a tech glitch affecting air traffic operations.
The report highlighted that it took three hours and fifteen minutes for a proper response from management after the ATC systems failed, revealing major inefficiencies.
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