Robert Salter, Director at Blick Rothenberg, emphasized that while hiring 5,000 new HMRC compliance officers is a positive step, it doesn’t address the deep-rooted issues in the UK's tax system. He stated, 'HMRC systems are often poor and don't provide either HMRC or taxpayers with a good service,' highlighting the urgent need for better infrastructure alongside recruitment.
Salter warned that inadequate training could lead to misinterpretation of tax laws by new recruits, saying, 'Without long-term, in-depth training, the money spent on recruitment could be wasted, and taxpayers may face a worse service due to under-trained officers who misinterpret tax laws or request the wrong information.' This underscores the necessity of proper guidance for effective tax administration.
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