The introduction of the Horizon system in 1999 exacerbated long-standing issues with the earlier Capture system, leading to devastating financial consequences for subpostmasters unaware of underlying software faults. Many suffered wrongful convictions due to these errors, highlighting a systemic failure within the Post Office to adequately train and support users.
The 2023 ITV dramatisation of the Post Office Horizon scandal has been a catalyst for awareness among former Capture users, who recognized their struggles reflected in the dramatization, ultimately sparking renewed demands for justice.
Peer Kevan Jones's involvement has been pivotal in mobilizing support for the Capture campaign, building on nearly two decades of advocacy by Sir Alan Bates for former Horizon users affected by wrongful convictions and financial ruin.
The Criminal Convictions Review Commission is currently examining potential wrongful conviction cases related to the Post Office's Capture software, a review that could uncover additional injustices stemming from these problematic systems.
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