"At the point that you've got more and more subpostmasters... it grew... the JFSA, saying the system was wrong. If you didn't have that nagging doubt, you've got a bit of a problem." This statement reflects Mike Young's acknowledgment of the increasing concerns about the Horizon system as more subpostmasters reported discrepancies and injustices, indicating a critical conscience check that he failed to heed despite his doubts about the system's reliability.
"Young agreed he was aware of the 'robust stance' on Horizon's reliability and security that the Post Office wanted to communicate to the government department responsible and its minister." This highlights the conscious decision to maintain a firm narrative around the Horizon system's effectiveness, indicating a possible disconnect between actual system failures and the public claims made to government officials.
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