"[C]onsumers expect more from healthcare at a moment when healthcare systems are least prepared to give it to them," the report's authors wrote. "To avoid widening the gap…"
Two-thirds of respondents across the globe said healthcare is becoming less accessible, highlighting growing consumer dissatisfaction with healthcare systems in various countries.
According to the report, only 34% of respondents felt cared for after their most recent doctor's appointment, reflecting unmet consumer needs worldwide.
Rising doctor workloads, with data showing a global shortage of two million doctors, is compounding the dissatisfaction evident in healthcare consumer feedback.
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