Malaysia's e-gates malfunctioned over the weekend, leading to extensive delays for thousands crossing the Johor Bahru-Singapore border, with some waiting up to four hours.
The glitch affected primarily bus passengers, as they must exit and go through immigration on foot, contributing to substantial waiting times at the busy checkpoint.
The Malaysian Immigration Department announced extra lanes to alleviate congestion, and after ten hours, confirmed that all immigration routes were operating normally again.
The border transits approximately 350,000 individuals and over 100,000 vehicles daily, highlighting the importance of efficient transportation between Malaysia and Singapore.
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