OpenAI is implementing a data retention policy for its new AI agent tool, Operator, where user chats and screenshots may be stored for up to 90 days, even post-deletion. This is significantly longer than the 30-day retention policy for ChatGPT. OpenAI states this practice is necessary to better understand potential misuse of the technology, improve fraud monitoring, and ensure user safety. Operator, available to ChatGPT Pro subscribers, can perform various online tasks such as booking travel and making reservations, while capturing screenshots for improved functionality.
As agents are a relatively new technology, we wanted to make sure our teams have the time to better understand and review potential abuse vectors.
This retention period allows us to enhance fraud monitoring and ensure the product remains safe from misuse, while still giving users control over their data.
Operator captures screenshots of its built-in browser to help it understand how and when to take actions in apps, like when to use buttons.
Operator can automate tasks like booking travel accommodations, making restaurant reservations, and shopping online.
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