On December 19, 2023, the Santa Clara County Board of Supervisors addressed child welfare concerns following the death of Baby Phoenix due to a fentanyl overdose. The board adopted a referral for the Department of Family and Children's Services (DFCS) to reassess its practices, particularly regarding social worker caseloads and resources for at-risk families. Despite some progress in communication, challenges remain regarding staffing issues and management's strained relations with frontline social workers, contributing to high turnover rates and inadequate support for vulnerable families.
that a collaborative approach has been overshadowed by a rigid stance from labor relations, making it challenging to address the concerns impacting social worker morale and effectiveness.
the board recognized the critical role of social workers in preventing tragedies like Baby Phoenix's death and has urged for better support and resources.
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