New York City Transit ensures reliable bus service during winter weather, employing a strategic preparation strategy including winterizing depots and equipping buses with chains. Prior to storms, crews start preparations such as salting walkways and mobilizing additional staff. The Bus Command Center monitors conditions across all boroughs, and key personnel, including mechanics and bus operators, work diligently to maintain operations, ensuring safety and efficiency for riders despite challenging weather conditions.
It takes all kinds of employees to keep the City moving, from Transportation Supervisors, who track headways and service in real time to make changes on the fly.
Preparing also means strategically deploying staff. That's the job of Line Supervisors like Scott McPherson, who makes sure that sufficient personnel are on hand to keep Bronx express buses moving.
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