"Our goal is to create unforgettable memories for families while celebrating the spirit of the holidays," Louis said. "We've designed the Santa's Secret Workshop experience with both magic and inclusivity in mind, giving every member of the family an enjoyable, personalized, hassle-free experience."
Louis, who worked as a department store Santa last Christmas, said he saw first-hand the impact that a meaningful visit with Santa could have on a child, adding that he was inspired to create a "different kind of magic" that wasn't diluted by long waits or rushed visits.
The workshop allows families to book 25-minute private appointments with Santa, accommodating up to seven people at a time and eliminating long wait times at conventional Santa experiences.
Louis said Santa's Secret Workshop provides a personalized meeting with an 'all-knowing' Santa, who aims to create 'the kind of joyful surprise and wonder that lights up a child's face' by knowing important details about their lives, such as their favorite toy or a special achievement from the last year.
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