Thames Water has confirmed the issue stems from water not flowing into the Betsoms Hill reservoir, which supplies homes in the area.
A Thames Water spokesperson mentioned: "This is taking a long time due to the size and location of the pipework in very rural areas."
A spokesperson for Thames Water reiterated the commitment, stating: "We are going to be working around the clock to locate the problem and get it resolved as quickly as possible."
As a temporary measure, a bottled water station has been set up at Waitrose on Main Road, Biggin Hill, to support affected residents.
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