Transportation is one of the largest barriers to access to care for the veterans. Roughly 1.8 million medical appointments are canceled each year because of a lack of mobility options.
The VUHC initiative was the first time that Uber Health was combined with a large healthcare system, optimizing the process for veteran transportation.
Canceled and rescheduled appointments have been a financial drain, costing the agency nearly $4.4 billion each year, highlighting the importance of this rideshare program.
We wanted to optimize the process and wanted to use the one rideshare, which was Uber Health, integrated in the transportation system of the VA.
#veterans-health-administration #rideshare-program #uber-health #transportation-access #healthcare-innovation
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