Sonie Singh expressed her frustration, stating, "I'm so upset I could cry. In the week that the inspector came, I had a viral infection - me and my son were so sick. I wasn't even able to come down - he had to phone me." She highlighted her absence during the inspection, emphasizing that the circumstances did not reflect her commitment to hygiene standards.
Despite receiving a low hygiene rating, Sonie noted, "During the inspection, the FSA officer found that the cleanliness and condition of the facilities were 'good' and the hygienic handling of food was 'generally satisfactory', which underlines my dedication to maintaining a clean environment for my customers.
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