Adam Smith, founder of hurricane relief group Savage Operations, highlighted the underlying issues at FEMA, stating, 'The question that it leads me to is to ask the question of what sort of culture has been established in order for... FEMA personnel on the ground or leadership... to provide this sort of instruction to FEMA personnel that want to provide help.' He expressed concern over the systematic fear among FEMA workers that inhibits their ability to act in accordance with their mission.
Smith also stressed the distinction between dedicated FEMA workers and the agency's leadership, saying, 'I don't necessarily want to demean or demonize every FEMA employee or worker that's out there. I think there are a lot of them that have a good heart that want to help people.' This statement underscores the importance of recognizing the dedication of frontline workers amidst leadership failures.
In reference to FEMA's contradictory approach during the relief efforts, Smith added, 'One of the interesting thing was, is it was stated that, hey, we can't have our fingerprints on this.' This remark points to a troubling atmosphere where even those eager to help feel restrained by administrative fears.
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