The article discusses the paradox of busy individuals who often excel in their roles but can face burnout when tasked with extra work. While many workers feel empowered to decline additional responsibilities, a significant percentage report experiencing frequent burnout, with Gen Z particularly affected. The difficulty in declining extra work stems from its ambiguous nature and social conditioning where individuals feel their value is tied to helping others. Experts emphasize the need for workers to recognize when to say no in order to prevent overload and maintain efficiency.
About two-thirds of workers feel empowered to decline extra work, yet 59% feel frequent burnout, with Gen Z being the most affected.
Extra work can be hard to define, which makes it challenging for employees to refuse additional responsibilities outside their normal role.
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