The study found that participants could accurately assess personalities over Zoom as well as in person, provided the audio and video quality were good.
Poor audio and video quality negatively impacted participants' ability to gauge personalities and their likability, possibly due to frustration or perceived status.
While screen interactions might give a clear view into others' personalities, even minor glitches can obscure that perception significantly.
Overall, as long as audio and video quality is sufficient, Zoom interactions can be just as effective for first impressions as in-person meetings.
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