The Kips Bay AMC theater partially shut down on Christmas due to a burst pipe, causing flooding that led to numerous ticket cancellations, angering many cinephiles.
An AMC employee noted, "Unfortunately because of a busted pipe, we're not playing any shows of 'A Complete Unknown' today with the exception of Imax." This created significant inconvenience for moviegoers.
AMC staff have been borrowing neighboring theaters' equipment to try to keep some screenings going on Christmas, the busiest day of the year, amidst ongoing complications.
AMC customers felt blindsided as online ticket sales continued despite the closure, leading to frustrated reactions on social media, with one saying, "Christmas is RUINED."
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