Katie Mackenzie, a local resident, expressed her frustrations, saying, 'We pay this service charge, and it keeps on getting higher and higher each year, but nothing gets done.' She highlighted ongoing issues like insufficient cleaning, increased rats, and lack of policing, leading her to question the management of Estuary Housing.
Katie recounted the dire conditions, stating, 'There's been people sleeping in the gas cupboard and smoking in there,' illustrating the unsafe living environment and her children's fear regarding playing in the area.
After a police closure notice and some action, Katie noted, 'The gas cupboard has been broken into since,' underscoring how quickly the problems could return despite previous efforts to address them.
Police indicated a reduction in offenses at Britannia Court following increased patrols, yet residents like Katie remain skeptical of the effectiveness of these measures without further improvements to living conditions.
Collection
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