eBay has rolled out a Buyer Protection scheme aimed at enhancing security for shoppers purchasing from private sellers, ensuring items are paid for only upon successful delivery. While this means increased safety and 24/7 support for buyers, it also introduces compulsory fees that could significantly increase total costs, with a maximum potential fee of £86.75. Consumers are faced with the dilemma of enhanced protections but at a new price, leading to questions about who truly benefits from these changes.
It's great that eBay users can now enjoy the kind of protections when purchasing from private sellers that they already enjoy when buying from businesses.
The new Buyer Protection fee is calculated as a flat fee of £0.75 per item, and 4% of the item price up to £300, and 2% of any portion of the item price from £300 to £4,000.
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