Suzanne Costas, a Boston-based social worker, outlined the horrors of flying while disabled in an opinion piece last year. "The ACAA prohibits discrimination of passengers with disabilities-I can't be denied a seat on a plane-but that's about where the protection ends," Costas wrote. "The standards for accessibility features on aircraft are so appallingly inadequate, it's like a cruel joke."
This week, the Department of Transportation (DOT), the Federal Aviation Administration (FAA), and Delta Air Lines confirmed, per USAToday, that innovations are being made so that wheelchair users can remain in their wheelchairs while flying.
Disabled passengers routinely encounter issues like being treated disrespectfully before, during, or after flights. Issues like long wait times getting off of flights are not uncommon.
Just last week, the Department of Transportation (DOT) issued a $50 penalty against American Airlines for its treatment of disabled passengers. Not only did it allege that passengers who use wheelchairs are often given 'undignified treatment' and 'unsafe physical assistance' that even result in injuries, but it also stated that data revealed thousands of wheelchair.
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