State Comptroller Thomas DiNapoli's audit highlights "inefficiencies and irregularities" in New York City's administration of the CityFHEPS program, exacerbating the struggle for housing amidst high homelessness rates.
The audit, which analyzed a sample of 52 households in the CityFHEPS program, reveals significant bureaucratic hurdles and delays that hinder families from transitioning out of shelters.
DiNapoli urged the New York City Department of Social Services to enhance management of the program, emphasizing that amid a housing crisis, efficiency is crucial for helping the homeless.
DSS contested the audit's findings, citing inaccuracies while acknowledging external factors that complicate the use of rental vouchers in a tightening housing market.
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