"London Heathrow Airport, Europe's busiest, said "a technical issue" affected a service provider for check-in and boarding systems. "Collins Aerospace, which provides check-in and boarding systems for several airlines across multiple airports globally, is experiencing a technical issue that may cause delays for departing passengers," Heathrow said in a statement. The airports advised travelers to check their flight status and apologized for any inconvenience."
"Collins said it was "aware of a cyber-related disruption" to its MUSE (Multi-User System Environment) software at "select airports" but that manual check-in operations could still be used. "We are actively working to resolve the issue and restore full functionality to our customers as quickly as possible," it said in a statement. "The impact is limited to electronic customer check-in and bagg"
A cyberattack targeted a service provider for check-in and boarding systems, disrupting electronic check-in and boarding at several major European airports. Brussels Airport reported that only manual check-in and boarding were possible and that the incident had a large impact on flight schedules. Berlin's Brandenburg Airport cut connections to passenger handling systems after an attack on a service provider. London Heathrow reported a technical issue affecting a service provider, identifying Collins Aerospace as the provider experiencing problems. Collins said its MUSE software experienced a cyber-related disruption at select airports, that manual check-in remained available, and that it was working to restore full functionality.
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