ChatGPT, OpenAI's prominent AI chatbot platform, faced a significant outage on Thursday morning, when numerous users reported access issues. OpenAI acknowledged the disruption at 5:12 a.m. Pacific and pinpointed the cause shortly after. By 7:09 a.m., they confirmed a fix was in place and were monitoring its effectiveness. This isn't the first occurrence; a previous outage in December also saw similar challenges lasting several hours due to bugs in a telemetry service. Despite the rarity of such incidents, they highlight vulnerabilities in OpenAI's infrastructure as it scales.
According to the ChatGPT status page on OpenAI's website, OpenAI acknowledged the problem at 5:12 a.m. Pacific, and identified the root cause a little under an hour later.
OpenAI has implemented the fix and is "monitoring the results."
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