After running up to confront them, the band tells me the men robbing the van then brandished a gun. "We retreated to go back inside and were forced to watch them carry out all our personal items from the van," Greenwood said.
The group says while the incident was intense, the most shocking part was the reaction from other people after it happened. They tell ABC7 News they were struck by the impression folks gave off that things like this happen all the time.
In the UK, you're incredibly shocked when someone's pulled a gun on you. But then in the US there's kind of this resigned nature from a lot of people, which we find a little bit strange," said Alex Rice, the group's singer.
Despite the incident, the band tells me it hasn't tainted their view of the Bay Area - a region they've been to several times and love. They also say the support from fans has been comforting.
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