John Hardy, who is visually impaired, recalled a humiliating incident at a London hotel where he was denied entry with his guide dog, despite legal protections.
Mr. Hardy explained that when the receptionist noticed his guide dog Sidney, he was abruptly informed, 'you can't bring that dog in here', despite his protests.
He emphasized the discrimination, noting, 'This happens not just to me, but to many other people who travel with a guide dog,' highlighting the broader issue.
Hardy, a campaigner for accessibility, won his discrimination case under the Equality Act 2010, indicating the ongoing need for awareness and compliance regarding assistance dogs.
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