Birmingham City Council's struggle to transition from SAP to Oracle resulted in a £108 million bill, five times the original estimate and five years overdue.
The implementation of Oracle Fusion by Birmingham City Council is considered 'the poorest ERP deployment' that government commissioners have encountered, severely impacting financial operations.
The council experienced catastrophic failures during the Oracle implementation, leading them to rely on costly manual workarounds and prompting a need for third-party software.
Initially, Birmingham City Council projected a £19.965 million cost for the ERP project that was supposed to complete in 2020, but it ended up costing significantly more and taking much longer.
#erp-systems #birmingham-city-council #oracle-implementation #public-sector-challenges #financial-management
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