The introduction of ten additional banking hubs across North East and Cumbria aims to help customers and businesses impacted by recent bank branch closures. Operated by the Post Office and supporting essential banking services, these hubs are strategically located in towns like Barnard Castle and Cockermouth. With the backing of major banks, they offer critical services such as cash withdrawals and bill payments. The initiative responds to research showing a significant reliance on cash in many communities, particularly among older demographics and financially deprived areas.
"You can't do everything in the banking hub, but you can do most things... generally nine times out of ten we can do it here."
"A lot of people really appreciate having a person in front of them to talk over concerns like mortgages and complex financial queries."
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