The pushier the group traveling together, the more likely they are to crowd the gate. A nuclear family I encountered pushed me aside as they advanced together, proving the problem is self-perpetuating.
People's relationship with airports is centered on minimizing wait time. It’s comparable to racing to a stoplight, just to end up side by side and stuck.
American Airlines is trialing a system that notifies gate agents when passengers board out of order, using sound signals to prompt awareness and potentially reduce gate crowding.
Shame is probably the only social tool that successfully modifies boarding behavior. Many admit to jumping groups, but often without serious recourse from attendants.
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