Consumer trust in the tech sector is declining sharply, driven by concerns over data security, privacy erosion, and frustrations with continuous digital transformation.
The lack of trust may stem from significant security issues like the Crowdstrike incident and further amplified by worries over election interference and fake news.
Both tech leaders and frontline workers feel overwhelming pressure to adopt new technologies, creating a scenario where trust diminishes while the pace of change accelerates.
As individuals return home, they desire seamless technology that functions intuitively, without the need for guidance, indicative of broader frustrations with current tech solutions.
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