American Airlines issued a waiver allowing passengers to reschedule flights at no extra cost and reassured travelers that the technical issue was being resolved.
The Federal Aviation Administration noted that the brief ground stop could lead to significant delays, especially during the busy holiday travel season.
Mary Hardy, a passenger at Dallas Fort Worth International Airport, expressed understanding about the situation: "We should have known flying out Christmas Eve that something could happen."
American Airlines, the largest airline in the U.S. by seats, had over 3,300 domestic flights scheduled on the affected day, heightening the impact of the outage.
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