A technology issue at Alaska Airlines led to significant disruptions, causing the temporary grounding of flights in Seattle and problems with bookings around Cyber Monday.
The airline issued a statement claiming they experienced a ‘significant disruption’ to operations with delayed flights, requesting a ground stop to alleviate congestion.
The problems began at the start of Alaska Airlines’ Cyber Monday flight sale, compounding customer issues with missed flights and booking difficulties through multiple channels.
Alaska Airlines has issued apologies via their social media account, emphasizing their commitment to resolve the technology issue that significantly disrupted their operations.
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