Kimberly Pichardo faced long waits at the Miami Central DMV while trying to update her driver's license, struggling to arrange care for her son amid ongoing delays. With online appointment slots typically unavailable and walk-up lines starting much earlier than opening hours, the situation highlights a systemic issue in DMV operations in Southern Florida. New tax collectors elected in November aim to address these persistent problems, as frustration mounts among residents dependent on these essential services.
For people like Pichardo needing a driver's license issued or updated in South Florida, there's no easy answer to that question beyond the obvious one: get in line and wait.
It's a mess, Tax Collector Dariel Fernandez said as he approached the afternoon line outside the Central office, an operation he recently inherited from the state. We've got to fix it.
Collection
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