Mental health therapists at VA's clinical resource hubs are facing significant challenges regarding patient confidentiality due to recent workspace changes. They are now located in cubicle environments where conversations can be overheard, raising ethical concerns related to current licensure laws. Despite assurances from VA officials that accommodations will be made to ensure privacy, therapists feel that existing measures like screen protectors and white noise machines are insufficient. There is apprehension that these conditions could lead to violations of HIPAA, with severe penalties at stake.
VA's policy is to bring as many employees back to the office as space permits. VA will make accommodations as needed to ensure employees have enough space to work.
These items are not always available, which raises concerns about whether sufficient measures are in place to protect patient confidentiality.
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