"The 2025 Employee Benefit Research Institute (EBRI) Employer Survey, released Friday, polled professionals at 400 companies with 500 or more employees who made benefits decisions. Mental health coverage was a given almost across the board (97% of respondents said their company offered it), and several companies covered nontraditional programs, like financial therapists (62%) and mindfulness apps (74%)."
"Interestingly, the gaps in coverage could be explained, at least in part, by the fact that companies largely aren't tracking whether their employees are using mental health services. Only 22% analyzed claims data to ascertain how benefits were being used. Likewise, only 37% of employers measured how satisfied employees were with their health care plans overall."
""Complete and transparent access to claims data enables employers to design benefit programs that truly meet the needs of their employees and their families," said Margaret Faso, policy director with the National Alliance of Healthcare Purchaser Coalitions, in a press release. "This study reinforces the importance for employers to continue efforts to achieve transparency to better support the health and wellbeing needs of their workforce.""
The 2025 EBRI Employer Survey polled benefits decision-makers at 400 companies with 500 or more employees. Mental health coverage is offered by 97% of employers, and many include nontraditional supports such as financial therapists (62%) and mindfulness apps (74%). Coverage shortfalls include substance use treatment (two-thirds), ongoing treatment for chronic conditions (one-third), and culturally tailored care (one-quarter), with few employers funding stigma-reduction campaigns. Only 22% of employers analyze claims data on mental health benefit use and 37% measure employee satisfaction with plans. Complete, transparent claims data enables better alignment of benefits with workforce needs.
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