I feel it's a friend': quarter of teenagers turn to AI chatbots for mental health support
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I feel it's a friend': quarter of teenagers turn to AI chatbots for mental health support
"It was after one friend was shot and another stabbed, both fatally, that Shan asked ChatGPT for help. She had tried conventional mental health services but chat, as she came to know her AI friend, felt safer, less intimidating and, crucially, more available when it came to handling the trauma from the deaths of her young friends."
"I feel like it definitely is a friend, she said, adding that it was less intimidating, more private and less judgmental than her experience with conventional NHS and charity mental health support. The more you talk to it like a friend it will be talking to you like a friend back. If I say to chat Hey bestie, I need some advice'. Chat will talk back to me like it's my best friend, she'll say, Hey bestie, I got you girl'."
About 40% of 13- to 17-year-olds affected by youth violence in England and Wales use AI chatbots for mental health support. One in four 13- to 17-year-olds have used an AI chatbot for mental health support in the past year. Black children are twice as likely as white children to have used chatbots. Both victims and perpetrators of violence are more likely than other teenagers to use AI for support. Long waiting lists and perceived lack of empathy in conventional services drive demand. Perceived privacy, constant availability, and informal tone make chatbots attractive to young users.
Read at www.theguardian.com
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