"I am a volunteer in the north-east of England and I and many of our volunteers have felt very unhappy about the proposed changes. It is really rewarding being a Samaritan, but can also be very challenging. Volunteers need a high degree of motivation, and this has inevitably been affected by the proposals. Interestingly, in 2021 our chair, Keith Leslie, published A Question of Leadership, which is about leading organisational change."
"According to the Amazon description of this publication 60% to 70% of change initiatives fail, caused by the leader's inability to fully consider the consequences and magnitude of the situation. Also it states that change initiatives often overlook the mental health of those involved. I haven't read this book, but I really can't understand how its author could consider continuing as our chair when the leadership has run roughshod over the charity's very core: the volunteers."
"I believe that our CEO, Julie Bentley, should also consider her position. I am sure that most volunteers realise that change is inevitable and important. The drastic measures initially proposed do not take into account the dedication, loyalty and hard work that it takes to keep us all going. We still have no details of the new proposals, but a kinder and more inclusive approach would be greatly appreciated."
Volunteers in the north-east of England feel unhappy about proposed Samaritans branch closures and resultant organisational changes. Being a Samaritan is rewarding but challenging, requiring high motivation that has been dampened by the proposals. The chair published a book noting that 60–70% of change initiatives fail and that leaders often overlook participants' mental health. Leadership decisions are perceived as having run roughshod over volunteers, prompting calls for the CEO and chair to consider their positions. Volunteers accept that change is necessary but request kinder, more inclusive proposals and clearer details.
Read at www.theguardian.com
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