Beth Marchant's discovery of her breast cancer diagnosis in an email reveals the emotional toll of learning medical news online without a healthcare provider's support.
Jennelle Johnson's shock at finding her invasive ductal carcinoma diagnosis alone on a patient portal illustrates the potential pitfalls of digital health communication.
Dr. Mojola Omole stresses that receiving a cancer diagnosis without support can leave patients feeling lost and lacks the essential elements of good patient care.
Dr. Kimberly Wintemute emphasizes that hospitals must recognize their responsibility to ensure patients have a supportive context when they receive new diagnoses.
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