The three words written on the ammunition used in the shooting—'deny,' 'defend,' and 'depone'—mimic the insurance industry's tactics to evade payment.
Police have not confirmed if there's a connection between the shooting of CEO Brian Thompson and the phrase 'delay, deny, defend,' but the outrage from the public is palpable.
'Delay, deny, defend' has transformed into a mantra for critics of insurance companies, emphasizing how they work to prolong and deny care reimbursement.
Lea Keller states, 'The longer they can delay and deny the claim, the longer they can hold onto their money, and they're not paying it out.'
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