Toronto Auditor General Tara Anderson highlights that ambulance response times have been impacted by staffing challenges and healthcare system pressures, leading to longer wait times for residents with medical emergencies.
The report includes recommendations such as reviewing response time targets, reporting performance by geographic areas, and exploring strategies to manage service demand better, emphasizing the need for improvement in efficiency and effectiveness.
Recommendations from Anderson also involve diverting some mental health calls with support from Toronto police and Toronto Community Crisis Service, enhancing data analysis of frequent 911 callers, and determining the optimal level of ambulances required to meet service needs.
#ambulance-response-times #staffing-challenges #healthcare-system-pressures #recommendations-for-improvement #emergency-medical-services
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