NHS chief executive Amanda Pritchard stated, 'As part of the Elective Reform Plan, we will fully harness the potential of the NHS app, giving patients more information, choice and control over their care while freeing up the time of our staff so they can work more productively.' This showcases the commitment to improving patient experience and operational efficiency through technological advancements.
The Elective Reform Plan aims to cut waiting times to 18 weeks, providing patients greater choice and control over when they receive elective treatment, thereby empowering them within the healthcare system.
The DHSC highlighted that sending appointment reminders can reduce the proportion of missed appointments by up to 80%, indicating that improved communication through the NHS App is crucial in managing non-emergency elective treatment effectively.
The upgraded NHS App will enable patients to choose their providers and manage appointments easily, addressing the significant issue of missed appointments that delays care and increases pressure on elective services.
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