"Our role is a critical role, and we make sure that care is safe, appropriate, and is delivered when people need it. And we guard against the pressures that exist for unsafe care or for unnecessary care to be delivered in a way which makes the whole system too complex and ultimately unsustainable." - Andrew Witty
"It's emblematic of insurers' ruthless cost-saving policies that prevent patients from getting coverage for often crucial or life-saving procedures, leaving them with enormous medical bills."
"United wouldn't approve my mother for the medicine her doctor said she needed until she first tried this other medicine. As a result, one day she went temporarily blind on the way home." - Justin Whang
"My brain surgery was considered 'unnecessary' because it was a 'cosmetic' issue. If I had been approved sooner, I might not have faced serious health consequences." - Anonymous user
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