Treal Care's management was praised for having systems in place to recruit staff safely, ensuring enough staff were available to support people safely.
The CQC found that Treal Care provided a 'good' service overall, especially in terms of safety, with high scores in safeguarding and managing risks.
Despite good overall ratings, inspectors noted that robust risk assessments were lacking for clients with specific health conditions, which the management pledged to address immediately.
Feedback from families highlighted a supportive environment, with one relative stating they had 'no concerns about safety' and praised staff for being 'approachable and kind'.
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