That suggests health care providers may view messages from Black patients as a lower priority when triaging patient questions, the researchers wrote.
Just 21.1% of patients in the study sample were white, but they received 46.3% of responses from attending physicians.
Researchers said the response rates may be due to those nurses forwarding fewer messages from minority patients along to doctors.
#healthcare-disparities #patient-communication #implicit-bias #provider-responses #racial-disparities
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